Shipping policy

At BASICO, we aim to make your shopping simple, secure, and hassle-free. Here’s everything you need to know about how we handle orders, payments, and deliveries:

1. Order Processing

  • Orders are processed within 24 hours after payment confirmation.

  • You’ll receive an order confirmation email/SMS once your order is placed, and a tracking link as soon as it’s shipped.

2. Payment Methods

We accept multiple secure payment options:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • COD (Cash on Delivery)

  • Partial COD

All transactions are processed through trusted and secure gateways.

3. Shipping

  • We deliver across India.

  • Delivery usually takes 2–7 business days, depending on your location.

  • Shipping is free on all orders.

4. Order Modifications & Cancellations

  • Once an order is confirmed, it cannot be modified or changed.

5. Out of Stock Items

If an item you ordered is unavailable, we’ll notify you right away and offer either:

  • A replacement item, or

  • A full refund to your original payment method.

6. Contact Us

For any questions or support with your order, please write to us at support@basico.in.