Return/Exchange Policy

We stand by the quality and fit of our BASICO t-shirts. If something isn’t right, here’s how we’ll fix it.

Exchanges

• You can request an exchange if the size doesn’t fit, or if you receive a damaged, defective or wrong item.
• Exchanges are allowed only once per order.
• The product must be unworn, unwashed and in its original packaging.
• Please contact us immediately so we can arrange an exchange or replacement within 5–7 working days.

Returns

• Returns are accepted only if the item is out of stock in your preferred size or color.
• Clearance or final sale items are not eligible for return.
• Returned products must be in their original condition (unworn and unwashed).

Refunds

• Refunds are processed only for approved returns.
• Once we receive and inspect your return, we’ll confirm if a refund is approved.
• Approved refunds will be issued to your original payment method within 7 business days.
• If more than 15 business days have passed since your refund was approved, please email us at support@basico.in.

How to Start an Exchange or Return

Sorry for the inconvenience. Please email us at support@basico.in with your order details, and our team will guide you through the process.